If an item arrives damaged or broken, please send any photos/videos of the damages to our Customer Success team here, and we can issue you a credit or will replace the damaged products once we review your order. Due to laws and regulations around the
For cocktail kits and products shipped without alcohol, please reach out to our Customer Success team within 7 days or receiving your order for assistance in processing a return. If an item arrives damaged or broken, please send any photos/videos of
All alcohol sales are final, and we cannot accept returns on gifts that include alcohol. If you received a non-alcoholic item as a gift and need to request a return or exchange, the original purchaser must contact our team within 7 days of delivery t
Substitutions on spirits may occur based on the current inventory for that item, and we do our best to use similar spirits for any substitutions. We are unable to issue refunds on substitutions as all sales on alcohol are final.
Delays due to the shipping courier cannot be refunded as shipment/delivery dates are subject to change in the event of national holidays, inclement weather, and high demand periods. In the event that your order arrives later than expected, though we