Can You Refund My Order If It Arrived Late?Updated a year ago
Delays due to the shipping courier cannot be refunded as shipment/delivery dates are subject to change in the event of national holidays, inclement weather, and high demand periods.
In the event that your order arrives later than expected, though we truly apologize for any inconvenience this may cause.
For cocktail kits and products shipped without alcohol, please contact our Customer Success team here within 7 days of receiving your order for assistance in processing a return.
*Due to laws and regulations around shipping alcohol, we are unable to issue any refunds on orders containing spirits in the event that they arrive late, as all sales on alcohol are final.