Once your order is placed, we will send a confirmation email to the email address used at the time of your purchase. That confirmation message will contain the contents of your order, the shipping address, as well as any additional details, such as a
If there are any modifications made to an existing order (ie. adding or removing products, cancellations, etc.), you will receive a separate email with the confirmation of those changes. That email will be sent to the email address used when the orde
If you have placed your order and noticed via your confirmation email that there may be an error with the products you ordered, or need to make any changes, we'd suggest contacting our Customer Success team here ASAP for assistance. Alternatively, yo
If you did not receive your recipe card in your order, you can reach out to our team here, and we'll be happy to send that your way!.
If you entire order has been delivered but you received an incorrect item, please reach out to our support team here. Our team will require photos or additional context regarding the items you received, to best assist you, so please ensure those are
To add a gift note to your order, you can select "Add gift note", above the "Checkout" button when you're in your shopping cart. Additionally, if you were looking to place your order as a gift, our packing slips do not include any pricing information
If you need to add or edit a gift note to your order, you'll be able to do so within 1 hour of placing your order. You can do this through the order confirmation email sent after your order has been placed.
We're so sorry if one of your items arrives damaged or broken, and want to make sure we can make things right! Please send any photos/videos of the damages to our Customer Success team here. It may take 1-2 business days for our support team to revie
If your order was delivered but is missing an item please reach out to our support team here. Our team will require photos or additional context regarding the items you received, to best assist you, so please ensure those are included in your initial