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The best way to stay updated on all our latest promos, discounts, and exclusive announcements is by signing up for our email list. You can sign up to get these updates by using the following link: Sign Up Here. Once you're subscribed, you'll be the f

Where Can I Get A Discount?

Billing

Spirit/Product Look-Up

What Are the Sizes for the Ice Molds?

How Do I Use The Antarctic Clear Ice Maker?

What Is The Shelf Life For Your Kits?

Do You Carry Any Smaller Versions of Your Ultimate Boxes?

Are Recipe Cards Included?

Product FAQ

Non-Spirited Kits & Barware

Spirited Kits

International Shipping

PO Boxes

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Do I Need To Be Home for Delivery?

Scheduling Deliveries

Missed Deliveries

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My Order is Delayed In Transit

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Where Do You Ship From?

I Can't Find My Order After It Was Marked "Delivered"

Shipping Policy

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Shipping & Delivery

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How Can I Confirm My Order Has Been Updated or Cancelled?

I Need To Edit My Order

My Box Came But Was Missing The Recipe Cards

I Received the Wrong Product in My Order

Where Can I Add A Note to My Order?

Adding A Gift Note To An Order Post Purchase

Part of My Order Arrived Damaged

Part of My Order Is Missing

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Can I Use A Discount Code After I've Placed My Order?

How Do I Know If My Free Delivery Code Was Applied To My Order?

The Billing Address on My Order Is Different Than My Shipping Address

How Do I Add A Discount/Promo Code To My Order?

Do You Offer Military Discounts?

What Payment Methods Do You Accept?

What Is A Pre-Authorization Hold?

I Subscribed to the Email List, But Have Not Received My Welcome Discount

Can I Still Use A Promo Code If It Has Expired?

Where Can I Get An Invoice/Receipt for My Order?

What is Your Return Policy?

How Do I Return An Item and Request A Refund?

This Was A Gift, Can I Return It?

Spirit Substitutions

Can You Refund My Order If It Arrived Late?

Product Returns & Exchanges

How to Place a Group or Custom Order

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What Happens If A Spirit is Not Available?

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Additional Questions

Where Can I Get A Discount?Updated 8 months ago